YSIMPLIFY Company Policy

Effective Date

April 15, 2025

Approved By

David Jolfaie, Founder & Managing Director

Document No

YSIMPLIFY-POL-001

Version

1.0

1. Introduction

At YSIMPLIFY, we are committed to delivering excellence in engineering, project management, and Lean Manufacturing. This policy outlines our operating principles, ethical standards, and client responsibilities.

2. Our Mission

To simplify complex operations through innovative engineering and Lean thinking, driving efficiency, sustainability, and value for our clients.

3. Core Values

- Integrity – We operate with honesty and transparency.

- Excellence – We deliver high-quality, data-driven outcomes.

- Innovation – We embrace modern technologies and Lean practices.

- Sustainability – We support long-term environmental and operational success.

- Collaboration – We build trusted partnerships with clients and teams.

4. Scope of Services

- Engineering Design, Controls & Automation

- Agile & Waterfall Project Management

- Lean Six Sigma & Continuous Improvement

- GMP Compliance & Process Simplification

- Professional Training & Coaching

5. Employee Conduct & Responsibilities

- Follow all safety and regulatory protocols (GMP, ISO, WHS)

- Maintain confidentiality of all client and company data

- Act with professionalism, honesty, and respect

- Report any ethical breaches or conflicts of interest

- Participate in ongoing training and development

6. Client Engagement

- Deliver services on time, within scope and budget

- Provide customised, innovative solutions

- Communicate openly and promptly

- Continuously improve based on feedback and outcomes

7. Compliance & Quality

YSIMPLIFY complies with all applicable standards, including:

- GMP (Good Manufacturing Practice)

- ISO 9001 Quality Management Systems

- WHS (Work Health & Safety Regulations)

We foster a 'Right First Time' culture in all our operations.

8. Continuous Improvement

We champion Lean Six Sigma and Kaizen principles, embedding continuous improvement into every level of our business and client engagements.

9. Privacy & Data Protection

YSIMPLIFY is committed to protecting your personal and business data. We adhere to the Australian Privacy Act 1988 (Cth) and GDPR, where applicable.

We collect data only when necessary, such as for service delivery, regulatory compliance, or client communication. This may include:

- Name, contact information, and professional data

- Project-related or transactional details

We never sell or share your data without your consent unless legally required.

Your data is secured using:

- Encryption, firewalls, and access controls

- Restricted access to authorised personnel

- Regular reviews and data retention policies

Your rights: You may request to access, correct, or delete your data by emailing: info@ysimplify.com

10. Policy Updates

This policy is reviewed and updated annually. We encourage all clients and stakeholders to visit our official website to stay informed of changes.

Contact

For questions or feedback, contact us at:

📧 info@ysimplify.com

🌐 www.ysimplify.com.au